Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my FridayCharm order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Are your beauty products authentic and safe?
Absolutely. We pride ourselves on sourcing 100% authentic products directly from authorized distributors and brands to ensure the highest quality and safety standards.
What is your return policy for skincare items?
For hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return request.
Do you offer international shipping?
Yes, FridayCharm ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select 'Buy Now, Pay Later' options like Klarna and Afterpay.
Is FridayCharm cruelty-free?
We feature a dedicated 'Clean & Cruelty-Free' collection. You can filter our shop by these values to find products that align with your ethical preferences.