Returns & Exchanges
At FridayCharm, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Log into your FridayCharm account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack the unused products in their original boxes with all protective seals intact to ensure they are not damaged during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our beauty experts inspect the returned items, we will process your refund to your original payment method within 5-7 business days.